Order & Shipping

  1. We will make all reasonable efforts to ensure that your orders are shipped within 5 business days of placing them. 
  2. Our shipments are assisted by our trusted logistics partners. We will provide you with tracking details of your shipment once the order has been shipped.
  3. Shipping timelines and availability are subject to change without prior notice, especially if for reasons outside our reasonable control.
  4. If you have any queries regarding the status of your order/shipment, please write to us at shipping@thelipbalmco.in, and support@thelipbalmco.in along with your order number, full name and phone number.